Policies

Terms & Conditions

Effective Date: September 18, 2022
Last Updated: July 23, 2025

These Terms & Conditions (“Terms”) govern your access to and use of the website operated by Zermatt Business Services, LLC (“Zermatt,” “we,” “our,” or “us”) and any consulting or related services we provide.
By using our website or engaging our services, you agree to these Terms.

1. Scope of services

Zermatt provides professional consulting, analytics, and automation services.
All work is performed under individual written proposals, statements of work, or service agreements that outline specific deliverables, timelines, and fees.

The information provided on our website is for general informational purposes only and does not constitute professional advice or a guarantee of results.

2. Client responsibilities

Clients are responsible for:

Providing accurate and timely information necessary for project completion.
Ensuring they have the rights to share any materials, data, or systems involved in the project.
Complying with applicable laws and regulations in connection with the use of our services.

Zermatt will not be liable for delays or issues resulting from incomplete, inaccurate, or withheld information.

3. Intellectual Property

All original content, processes, and materials developed by Zermatt remain the intellectual property of Zermatt unless otherwise specified in a written agreement.

Upon full payment, clients receive a license to use deliverables internally for their intended business purposes.

You may not reproduce, distribute, or publicly display any materials from our website without written permission.

4. Fees and payment

All pricing is defined in individual project agreements or invoices.

Unless otherwise stated, payment is due according to the schedule specified in your contract or invoice.

Zermatt reserves the right to withhold deliverables or suspend work if payments are overdue.

5. Confidentiality

Both parties agree to maintain the confidentiality of all proprietary or sensitive information exchanged during a project.

Zermatt may use aggregated, anonymized data to improve internal systems and services without disclosing identifiable information.

6. Limitation of liability

Zermatt provides its services on an “as is” basis and makes no warranties—express or implied—regarding the results of its consulting or automation work.

To the maximum extent permitted by law, Zermatt shall not be liable for any indirect, incidental, or consequential damages, including loss of profits, data, or business opportunities.

7. Third-party services

Our website or services may include links or integrations with third-party tools.

We are not responsible for the privacy practices, accuracy, or content of those third-party sites or services.

Your use of third-party tools is subject to their respective terms.

8. Governing law

These Terms are governed by and construed in accordance with the laws of the United States.

Any disputes shall be resolved in a court of competent jurisdiction located within the State of Texas, USA.

9. Updates to these terms

We may update these Terms periodically.

Changes will take effect immediately upon posting to our website, and continued use of our site or services constitutes acceptance of the updated Terms.