Operations & Systems Design
Summary
Structure drives scalability.
Zermatt helps businesses redesign the systems that power their teams — from training programs and dashboards to internal communication and workflow architecture. We align your people, tools, and data so your operations can scale without chaos.
What you get
Organizational design — Clear structures, roles, and accountability systems that match your business model.
Training ecosystems — Role-based onboarding and learning frameworks built with TalentLMS, Trainual, or custom tools.
KPI frameworks & dashboards — Unified reporting and performance visibility across departments.
Workflow & technology design — Integrated solutions for Slack, payroll, and project tools to eliminate duplication and improve communication.
Why it matters
Without structure, growth breaks things. Effective systems design creates consistency, accountability, and operational clarity — allowing leaders to focus on execution, not troubleshooting. Every hour spent on the right process saves ten fixing the wrong one.
How it works
Assessment — We evaluate your current systems, roles, and communication flow.
Design — We map improved workflows and data pathways to remove bottlenecks.
Implementation — We roll out new dashboards, processes, and integrations.
Enablement — We train your leadership team to manage and evolve the systems independently.
Optional add-ons
Technology migration or vendor sourcing
Internal app or dashboard build
Departmental training workshops
Quarterly systems review
